Customer Service Agent at Home

Customer service otherwise known as call center also exists at the very comfort of your home. A lot of companies now employ agents that can work at home and is a great opportunity for mothers, physically limited people and even for those who are just looking for extra income.

Customer service jobs may range from technical support to just handling calls. There are a few requirements that you need to meet if you want to be a customer service agent at home.

• Personal computer with the latest operating system
• Internet connection
• Computer operation knowledge (at least the basics)
• Phone connection
• Communication skill especially when dealing with customers
• Educational qualification

How will you get a customer service job?

1. Understand what the job entails. The basic thing is that a company may employ your service and lets you handle their incoming customer service calls directly into your home.
2. Know your responsibilities. It may entail taking notes for their orders, prices, various transactions and customer support.
3. Know your benefits. It can add income to your household whether you are a stay-at-home mother, physically limited person, retired or a student. Everything is done online from application, hiring, training and job scheduling, which is relatively convenient.
4. Once you have made the decision to work at home, you need to start searching of hiring companies online. A lot of legitimate companies are hiring online but beware of scams that will let you pay for an up front fee.
5. Submit your application with your recent resume. Make your application as detailed as possible.

Advantages of working at home:

• Convenience
• Independence
• Save money on gas or transportation
• Spend quality time with your family anytime you want